Why is there water stains in the washing machine I received?

All washing machines have been inspected one by one for water leakage before out of the factory. There might be little water left in the portable washer machine, which is a normal situation and please don’t worry. Every machine is brand new.

Does this washing machine have a dryer function?

This portable wahsing machine have a spin dryer function which can dry your clothes quickly, taking 90% of the water out.

What should I do if a problem occurs while using the machine?

E1-E6 code: Check the operating instructions in the manual to confirm the specific cause, and follow the prompts to solve the error;

Water leakage: Check the specific leakage location and send the fault video to the after-sales email for help.

How to deal with water inlet/drainage problems?

Water inlet: Check whether the water inlet pipe is connected correctly and make sure the faucet remains open;

Drainage: Check whether there is any blockage in the drain pipe, and place the drain pipe correctly to ensure smooth drainage.

What should I do if my washing machine makes abnormal noises?

Please note: If the machine is tilted or the clothes are unevenly placed, the clothes inside cannot be dried during the spin cycle, and there will be an abnormal sound of clothes hitting the inner drum of the washing machine.